In today’s world where price and quality mentality changes due to unrestricted circulation of goods and services, competitiveness and existence of the companies completely rely on the customer satisfaction. This can be ensured with satisfying the customer having gradually increasing and diversifying demands; correctly perceiving the customer, supplying the most quality product and service at the most reasonable price and at right time.
With this awareness, our company received ISO 9001:2000 certificate on 12 March 2008 and created its own system in accordance with the requirements of Quality Management System. Standards of ISO 9001:2008 have been applied from organizational structure to satisfaction level of customers and from purchasing to sales.
